IT HEADACHES CAUSED BY ONLINE PROMOTIONS CAN BE SOLVED BY NEW DATA CENTRE MANAGEMENT APPLICATIONS FOR MOBILE DEVICES
We are told that Long suffering IT managers at food and drink companies will no longer have to endure IT headaches caused by successful promotions that marketing teams forget to warn them about.
Global data centre services company, ControlCircle, has unveiled the first mobile application that allows IT services held in a data centre to be managed via a handheld mobile device. This means that the problems usually caused by unexpected or unprecedented levels of visitors to a company website can be swiftly rectified or avoided completely, without the need to log into a computer.
ControlCircle says that their mobile app literally puts the data centre in the palm of the IT managers hand. With many companies in the sector investing in traditional and online promotions to push visitors to websites for information, downloads or product ordering, the ability to instantly react to IT issues is paramount.
ControlCircle is the first to introduce the mobile application ‘Max2Go’, which sits on a handheld smartphone and provides monitoring global data centre operations. It allows real-time reporting status on power, connectivity, bandwidth and critical systems direct to an engineer’s, customer’s or user’s mobile.
“The mobile app is a new powerful way of communicating complex status information to technical teams, empowering them to manage every aspect of how their IT services are delivered,” said Damian Milkins, CEO ControlCircle. “We power some of the World’s most well-known companies and are introducing the capability of managing your entire global datacentre operations from a mobile device.
What we’re giving them is global infrastructure management on the move!”
Max2Go connects into ControlCircle’s management systems capturing a real-time view of a client’s datacentre(s) infrastructure, which is also being supervised by ControlCircle’s 24×7 Network Operations Team. From the palm of their hand engineers and managers have access to a host of functions through an intuitive GUI to help optimise IT delivery. The mobile app manages power usage; connectivity; the re-routing of outages; bandwidth, and resources, which can be diverted by simple commands. Critical system monitoring including the issuing of warranty alerts and the managing of ticketing requests to ControlCircle are all executed from within Max2Go.
Damian Milkins continued: “A CTO in Europe, for example, can monitor a situation developing in Asia and manage the delivery of IT services overnight, requesting additional servers or applications, switching over capacity or storage as the situation develops across time zones – effectively following the globe. The mobile app is a step change to the mobile access applications used today as it gives precise control over the global capacity planning of the datacentre and on-demand services.”
The 24×7 proactive monitoring of status and availability of network devices, switches, routers, load balancers, log file monitoring and storage means technical teams can take pre-emptive action over any issue, such as hardware failure, device utilisation, or even malicious activity.